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Shipping Policy

​This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: andreannacraftcreations.com/products/pages/terms.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

 

We offer free Canada Post Regular Parcel shipping on Orders over $75 CAD for Customers in Canada.

 

Expedited Shipping Fees

 

We also offer expedited shipping determined at checkout by the carriers

 

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

 

Once your order is shipped out, a tracking number is sent to the customer

 

DO YOU DELIVER INTERNATIONALLY?

We do not at the moment

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please email us at andreannacraftcreations@gmail.com

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

  • Online contact form: andreannacraftcreations.com

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